How this site handles your information
Information collected, team access and your requests.
Information you submit
Forms collect the contact details, message, selected options and files you choose to submit. Job applications can include a CV or portfolio. Avoid sending information that is unnecessary for your request.
Storage and team access
ARTIFEX stores submissions in a private server application store, with an internal knowledge record. Enquiries may also create an internal lead record. Configured authorised staff receive notifications and submitted details through Telegram; attachments may be sent there or made available through limited-access links.
These records support responding to enquiries, reviewing applications and handling requested subscriptions. Automated checks flag suspected abuse for review; an automated receipt is not confirmation of human review.
Usage counts, technical records and external links
The site counts page views and selected interactions in aggregate. Public pages use locally served assets and system fonts. IP addresses are used for request-rate controls; server, security and operational logs or backups may also retain technical records.
Telegram, WhatsApp and other external links lead to separate services. Their own privacy terms apply when you use those services. Form delivery through Telegram is described above.
Retention and questions
A single fixed retention period is not specified here. For questions about access, correction, retention or deletion, contact the team. The team must review the relevant records, operational needs and backups before confirming what action can be completed.
Instagram messages and comments
ARTIFEX GROUP uses an internal tool to answer the enquiries that people send to the professional Instagram account of our CEO, Rustam Khaitmetov (@rustam_khaitmetov), as direct messages or as comments on its posts. The tool is used only by our own authorised staff.
When you write to that account we process what you send (the text of your message or comment, and a note when a picture, GIF or sticker was sent), your Instagram user ID and username, the time it was sent, and the earlier messages of the same conversation that are needed to understand it.
Authorised staff see your enquiry, together with suggested replies, in an internal Telegram group and choose or write the reply. The suggested replies are prepared by automated drafting services supplied by third-party providers, which receive the text of the enquiry for that purpose. Some routine replies may be sent automatically after a short delay. Instagram (Meta) and Telegram process the messages on their own services under their own terms.
We use this information only to answer your enquiry and to keep a record of what was asked and answered. We do not sell it. We keep the conversation record and our replies for as long as they are needed to handle the enquiry, to follow up and to account for what was said; no single fixed period is set. You can ask us to delete them at any time.
Deleting your Instagram data
To have the information we hold about your Instagram conversation or comment deleted, message our team on Telegram (@Artifex_office) or WhatsApp (+966 56 160 7044), or write to info@artifex.uz, with the subject "Delete my Instagram data", your Instagram username and the approximate date of your message. Do not send passwords or login codes.
We confirm that the request comes from the account concerned, delete the conversation record, the stored replies and the related notes from our own systems, and tell you what was done within 30 days. Copies in backups are removed when the backup expires, and we tell you if something must be kept for a legal reason. Your messages and comments also remain in Instagram and Telegram until you delete them there; Meta's and Telegram's own tools apply.
Last reviewed 6 October 2026.